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Miun Online store terms and conditions

 

This page contains legal information, including the privacy policy and terms and conditions, that is applicable to Miun online store. This page also includes some practical information that helps you with the use of the site.

1.0. Privacy Policy Miun Oy respect your privacy and require your personal information for ordering and billing purposes only. Signing up for newsletters is voluntary. E-mail addresses and phone numbers are required to confirm orders, to contact you in case of delivery notifications or problem solving purposes. Your information will not be provided to any third parties except for the aforementioned billing and delivery purposes or the authorities in cases of infringement of law or good practice violations.

1.1. Ordering, Payment and Prices The product price is the price displayed at the time of ordering. Shipping charges are added when applicable and vary according to the destination of the order. Our shipping charges can be seen under the topic Shipping. All prices are displayed in euros (EUR) and include 23% VAT. Items shipped outside of the EU are VAT free. Please note that additional customs, duties and brokerage charges may apply depending on the destination and will be collected at the time of delivery. Miun is not responsible for these charges. Payment must be received prior to accepting an order. We accept the following credit and debit cards: Visa, Visa Electron and MasterCard. You will receive the order confirmation with all given data by email after successful order.

1.2. Returns You have the right to return/exchange your order by contacting the Miun Online Store within 14 days of delivery. This is stated in the Finnish consumer protection legislation. Returned products must be unused, in the condition they were in when received by you, include all additional parts included in the order and repackaged into its original package or an equivalent. Miun will be responsible for costs of returning from Finland. You are responsible for returning the product at your own expense from other countries. If the package should be lost in transit, the Miun oy will not be responsible.

1.3. Shipping Delivery times depend on availability, shipping destination and order time. Delivery charges are additional to product prices, except on orders over 250€, when delivery is free. Miun is responsible for loss or damage of the product during delivery. Miun is not responsible for delays caused by force majeure. Miun aims to dispatch all orders within 2 working days of receipt and credit card authorization. Please note that additional customs, duties and brokerage charges may apply depending on the destination and will be collected at the time of delivery. Miun is not responsible for these charges.

1.4. Disputes This Agreement has been made to comply with the laws of Finland. Any disputes will primarily be negotiated and settled in the Helsinki District Court in Finland.

1.5. Languages Miun has chosen English as the language used in this service. When registering as a customer you agree to all documents being processed in English. We can be of additional help in Finnish and Swedish, via email. Please contact our customer service: shop@miun.fi

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